Delivery

Standard Delivery

Small Parcel: £1.50 for up to 5 greeting cards

Medium Parcel: £3.30 

Large Parcel: £6.95

Extra Large Parcel: £12.50

Selected Mirrors: £39

We aim to deliver within 3-5 working days. We are unable to specify a particular delivery time, however if your item is being delivered by courier you will receive an email with a tracking link and your local depot information.

We currently do not offer express or International Shipping on checkout, but do not hesitate to contact us with any specific requests and we will see what we can do!

Pickup In Store

Select this option on checkout.

Pickup address:
The Tulip Tree

3 The Village

Chiddingstone

Kent

TN8 7AH

Please wait for a notification that your pickup is ready. Please bring your confirmation email with you when picking up. Shop opening times are 9-5 Monday-Saturday, and 10-5 Sundays.

Returns and Refunds

The Tulip Tree want you to be delighted every time you shop with us. We understand however that occasionally you may want to return items. If you aren’t satisfied with your purchase, you can return it to us, in its original condition within 28 days for a full refund, excluding original delivery fees. Please note, we are unable to refund the cost of returning unsuitable items or cancelled orders. 

Returning Items

Returned items must be unused, in perfect condition and in their original packaging. If you would like to return your purchase, please include your name and order reference, and send to:

The Tulip Tree

3 The Village

Chiddingstone

Kent

TN8 7AH

Damaged Items

Any damages to your order must be notified to us within 48 hours of receipt via email or letter. It will expedite resolution if you are able to include photographs of the damaged items. Please contact us on shop@thetuliptree.biz

Unfortunately we are not able to offer refunds for:

- Unwanted items returned after 28 days from the day of receipt.  
- Damaged items not notified to us by email within 48 hours of receipt 
- Gift Cards  

- Earrings and Cosmetics

 

Opening Times: 

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Shop:

9:00-5:00

9:00-5:00

9:00-5:00

9:00-5:00

9:00-5:00

9:00-5:00

10:00-5:00

Tea Room and Attic:

9:00-5.00

9:00-5.00

9:00-5.00

9:00-5.00

9:00-5.00

9:00-5.00

9:00-5.00

Post Office:

CLOSED

9:00-1:00

CLOSED

9:00-1:00

CLOSED

CLOSED

CLOSED

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3 The Village
Chiddingstone
Kent

TN8 7AH

Contact The Shop

Contact The Tea Room

Delivery and Returns

Job Vacancies

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